Customer reviews of Auto Union Trading Co
At Auto Union Trading Co we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
Auto Union Trading Co
Based on 38 customer reviews
Excellent personal service!
By on 11 March 2014 | Verified purchase
Everything went smoothly. Dealer was very helpful and efficient. Highly recommended!!
Hmmm we have your money, don't call us now.
By Anonymous on 26 October 2023 | Purchase not verified
Where to start with this company, as all the really positive reviews don't mirror my experience.I will give Laurie his dues, as I am a demanding customer and he has asisted and delivered on most of my requests. The customer contact during the sale was a little lacking, and I felt that I did most of the chasing for updates.After the delivery it's a different matter, as there was a piece of trim that was scratched, and the advise was to contact Audi. Today my Audi rs3 sportback went into limp home mode, and I simply asked about the car having breakdown cover. I was informed he was at the dentist with his son and I had Audi assist. I then asked for the number and was asked to Google it. Not the simpathetic I am sorry let me call you back when I have sorted my child out, and I will help you.Use Google, what great advice on my £64000 purchase. Not much better that Audi customer service and that is shocking too as the first booking is the 15th of November.It's up to you but, not what I was hoping from an independent trader.
By Phil P on 05 February 2023 | Purchase not verified
Outstanding service! Extremely happy with my RS3 purchased from them. Laurie is very accommodating, professional, knowledgeable. Nothing too much bother. Cannot recommend enough. 1st port of call for any future Audi purchase!
Shocking customer service
By Anonymous on 02 April 2022 | Purchase not verified
Called for an audi Etron RS GT they have for sale. Chap on the phone was very unhelpful and couldn’t get off the phone quick enough. Shame as I would have bought the car had he answered my questions
A +++ recommend to everyon who wants amazing AUDI
By Rihards K on 21 September 2018 | Purchase not verified
Perfect! Simply the bestseller went to see car after working hours. After an hour of the testing car and finishing the paperwork I went home with stunning Audi a6 2017 Thank you !!!! Regards, Richard from Coventry
By Carey W on 23 April 2018 | Purchase not verified
Exceptional. In fact hard to believe that this level of service still exists. The car was driven down to my wife who was ten miles south of Gatwick. After the test drive (a 2016 S7 at £40,000), the deal was agreed. After several hours of dedicated incompetence by Lloyds Bank, the transfer of funds still hadn't happened despite it being set up the previous day, but Laurie released the car anyway. The funds followed by the end of the day. And the car is sensational! Cannot recommend Laurie highly enogh.
A refreshing change!
By Sean Q on 03 July 2017 | Purchase not verified
Laurie is certainly not your stereotypical used car dealer! He has been doing it for years and it shows as he really knows his stuff, is honest, prices cars very fairly and goes the extra mile to help. The easiest car purchase I have ever made and very happy with the result. I know where to go next time I change cars!
By Alex B on 23 April 2017 | Purchase not verified
Excellent service, quick response and honest car description. Highly recommended.
Auto Union Trading Co
- 07766 565565
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